Shipping & Returns


 

Shipping & Returns All products at Digi Graphic Designs are digital products ONLY that is provided to in a compressed/zipped (.zip) format.
You will NOT receive a physical product.
Due to the nature of our online site, and the products listed, Digi Graphic Designs have a strict NO RETURN policy for any product.
Any refunds issued will be at the discretion of the store owner and entirely dependent on the circumstances of the transaction.
Purchased products can be downloaded directly from your account immediately after purchase. Your download links are valid for only 7 days with a maximum of 5 downloads per product.
You will not receive a physical product.

You can not ask for a refund because the product can not be returned and it is already in your possession.

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Please Note:
We will reactivate your purchases for you if you have hard drive failure or your computer crashes.
You can request activation up to 3 months after your last purchase.
After this 3 month it will cost you $15,00.
We will NOT reactivate your free purchases UNLESS you have a paid purchase in the same time frame.
We can not reactivate purchases from designers who left DGD,
or products that have been removed from the store.
And we don't reactivate BMS stuff.
Make sure you have everything on an external hard drive, you never knows. wink

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If you receive a file that is damaged in any way, please contact us and we will supply you with a new download link for the product.
You will ALWAYS receive the goods you purchase here at Digi Graphic Designs.
If you have any questions or concerns please contact us HERE


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